Outstanding
adjusting service begins not only with exceptional management within the
claims department but in the field as well. Our primary associates have
over 75 years combined experience in claims, insurance sales, marketing
and customer service. These individuals understand the reality that claims
is truly the customer service department of an insurance company.
Often
times the only individual a policyholder may have direct contact with
is the adjuster that shows up at their property after a loss has occurred.
It is the sum of this person’s appearance, the words they choose,
the empathy they express, and their knowledge of the coverages that the
policyholder will use to formulate their image of the Insurance Carrier
they have chosen to meet their insurance needs.
Our adjusters are some of the best in the business and they are truly
our most valuable asset. We believe that your claims should not be used
as training exercises for inexperienced adjusters. We seek the best and
the brightest in our field who are always willing to go that extra mile
to achieve uncommon results.
While our base of adjusters may be small when compared
to some other adjusting
company rosters their experience is substantial with most having an average
of ten years in the field and some having over twenty years of combined
loss adjusting and insurance experience. Even with that experience the
value of continuing education is not diminished. We continually strive
to improve our knowledge through classroom education and coursework.
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